The currency of the future is cryptocurrency. Understanding that imminent reality, we at Bit Agora are envisioning a transformation into one of the world’s eminent and exemplary platform for the cryptocurrency. We have a two-pronged aim to achieve. Firstly, we want to create one of the best-decentralized frameworks that the rest of the crypto asset world should take as the ideal. Secondly, we are working towards revolutionizing and streamlining the process of purchasing selling of digital assets and traditional fiat currencies.
We are heading towards making this vision of ours a reality by giving top priority to stellar customer service, customer gratification and the application of highest level security. Concurrently, we eliminate all malpractices in the business while thriving by applying professionalism, intuitiveness, transparency, and focus.
When Bit Agora achieves all its strategic goals as a company, we will become one of the most sought-after cryptocurrency exchange service providers. This is due to our constant development of the most innovative, convenient and relevant products and services. In the years to come, Bit Agora will exceed expectations and redefine quality standards in the cryptocurrency exchange service industry, out-innovating every competitor while empowering every customer. Our products and services will be unparalleled, our customer service representatives passionate and capable, and our security of service unbreakable.
Bit Agora works with the mission to become a leading cryptocurrency exchange in the world by creating a stable and high-performance financial system that encourages innovation, economic freedom, and competence.
The essence of Bit Agora is to enable economic freedom and financial agility for its customers worldwide. This is done through secure, convenient and relevant cryptocurrency exchanges and high commitment to innovate the future of cryptocurrency exchange via continuous improvement based on context-rich customer feedback.
Our business is all about enabling clients and merchants to share trade and build financial wealth seamlessly on our global financial platform. All these are done in a decentralized, equitable and transparent environment that is free from corruption. We collaborate with a network of local channel partners, joint ventures, and innovative businesses to deliver our solutions. We do not only fuel the dreams of our customers via the empowering of our employees and fulfilling our social responsibilities, we help everyone aspiring to rise above their circumstances by our unparalleled cryptocurrency exchange services.
Bit Agora, in every level, from authority to subordinate, applies phronesis as the ideal business perspective as the approach covers everything a business organization requires not only to operate efficiently but also to flourish competently. We are fiercely principled and we work hard to maintain only the best quality of cryptocurrency services are what we deliver.
We are what we believe in and our core values as a company are based on professional ethics and delivering the beliefs and core values is a principle we fiercely adhere to.
At Bit Agora, we are a big family finely tuned and coordinated by intuition, practical actions, and complete transparency, the excellence of work characters and work habits and workplace virtues. Bound by dynamism and dedication to the improvement of the cryptocurrency world, our perspectives are as unified as our goals.
Our most prized asset is our customer base. In addition, by the active application of our highly prized set of values that brought Bit Agora so far in the digital currency world, we as an organization is intent on delivering phenomenal customer experiences that are supported by top-notch customer service experts..
- Accountability – everyone is accountable
"If you are building a culture where honest expectations are communicated and peer accountability is the norm, then the group will address poor performance and attitudes." - Henry Cloud
With accountability, we are building a culture where poor performances and flippant attitudes are demolished, replaced by honesty, and communicated truthfulness.
- Collaboration – to build agile teams
“Agile practices focus on giving teams and individuals ownership of their work and accountability to the team and organization so that you can care to make things better.” - Unknown
We believe in the power of collaboration and we work together with industry partners, exchanges, and regulators to serve the needs of cryptocurrency participants. Active engagement and communication between us and the players in the cryptocurrency industry gave the best results. Working together broadens worldviews and various inputs enrich our business.
"The goal as a company is to have customer service that is not just the best but legendary." - Sam Walton
In a rapidly evolving crypto market, it is necessary to be closely involved with developers, marketers and other cryptocurrency pioneers. We provide services for the community that are dedicated, responsive and customer-centric which we want not only be the best but legendary.
“Technology is the foundation of the empowerment economy.” - Elise Stefanik
We seek to empower everyone to trade confidently and consistently by building platforms and tools based on empowerment of the economy by technology that gives them simplicity and security.
- Flexibility – customer-centric
“As far as customers are concerned, you are the company. This is not a burden, but the core of your job. You hold in your hands the power to keep customers coming back – perhaps even to make or break the company.” - Unknown Author
We provide a flexible and practical approach to customer requirements so that customers become returning customers. Flexibility allows us to flow with our customers’ ever-changing needs.
Innovation – challenge status quo
“Innovation requires an experimental mindset.” - Denise Morrison
We do not confine ourselves in comfort zones – whatever we do, we do with a passion and an experimental mindset, seeing things from new angles and exercise our curiosity.
- Inspect & Adapt
"Those who cannot remember the past are condemned to repeat it." - George Santayana
We will follow one of the key agile practices, inspect & adapt (I&A), based upon the empirical process control. As an agile team, we will inspect a product or process and making adaptations based on what is learned. This will be a key part of our daily learning loop. In doing so, we deliver value to our customer at the shortest possible time.
“It is true that integrity alone won't make you a leader, but without integrity, you will never be one.” - Zig Ziglar
We commit to truth, confidentiality, impartiality, and accountability. We commit to systems that are secure, reliable, accurate, valid and safe. Integrity is very important for us as it builds confidence on behalf of our customers.
“Openness, respect, integrity - these are principles that need to underpin pretty much every other decision that you make.” - Justin Trudeau
We are open-minded. We are open to each other, and open to knowledge and learning. Transparency in everything we do is something we strive to achieve.
- Respect – Mutual respect & honor relationships
We respect all our stakeholders - team members, clients, partners and suppliers with mutual respect and sensitivity, recognizing the importance of diversity. We respect all individuals and cultures and value their contributions in all aspects of the business. - Justin Trudeau
"The price of greatness is responsibility." - Winston Churchill
We believe in taking responsibility for all our actions and having the conviction and moral courage to do the right thing always. We accept responsibility for our actions and deliver on our promises. We make and support business decisions through vast experiences, good judgment, and ownership of outcomes.
- Valuing Diversity – Inclusive and fair
“Human cultural diversity is vast; the range of cultural practices, beliefs, and languages that we speak is vast.” - - Mark Pagel
We highly value diversity and we constantly strive to make our business dealings to be inclusive and fair – so that no one is left out.
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